Client Resources

Des Moines Creative · Client onboarding

Client Resources

Your project starts here. Use these resources to complete the setup items in your welcome email and give our team the access we need.

Share account access

Find instructions for your website, hosting, domain, social media and Google tools. Your onboarding checklist tells you which accounts to share.

Share account access

Get help

Not sure where an account is managed? Missing an invitation option? Tell us where you are stuck and we will help identify the next step.

Get help

Three steps to get started

What happens next

  1. Review your welcome email.
    Find the setup checklist for your project.
  2. Share the requested accounts.
    Complete only the account-access items on your checklist.
  3. Tell us when you are ready.
    We will verify access and follow up on anything still needed.

You keep ownership of your accounts. Use the platform’s invitation or access-sharing tools so our team can sign in with its own account. Keep your passwords and verification codes private.

Billing

We handle payments through invoices and existing recurring payment arrangements. Follow the instructions on your invoice or contact us with billing questions.

Get help with a billing question →